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Below you will find detailed information about the payment process, available payment methods and transaction security standards used in our store.
Buying and paying for an order in our store is simple, but it consists of several important stages. Here is the path from choosing a product to the start of production:
Important
Please remember that we start producing your order only once the payment has been credited to our account. Delaying payment will extend the waiting time for your product accordingly.
If you intend to pay by traditional bank transfer (Bank Transfer), please remember to:
- include your order number in the transfer reference, or at least make sure the bank account is registered in the buyer's name. Sometimes it is difficult for us to match a payment to the correct order, which unnecessarily prolongs the payment process. Including the order number in the reference completely eliminates this problem.
- do not choose a shared transfer-fee option. The sender must cover the fee. If you choose another option, we will pause the lead time for your order until the matter is clarified and the missing amount has been paid.
- pay in the same currency in which you placed the order. We have different currency accounts, and the order summary page shows the account dedicated to your chosen currency. If you send a converted amount in another currency to that account, your bank will convert it and we will receive an incomplete amount, which we will still ask you to top up. If you made a mistake and want to pay in another currency, contact us at contact@ultras1312.com, and we will send you the correct account number.
We offer a wide range of local and global payment methods. Please note that some of them include an additional transaction handling fee. This fee is calculated as a percentage of the total order value. Any surcharge is always shown in the cart summary before the order is finalised.
A traditional payment directly to our bank account. You will receive all the details needed to make the transfer immediately after placing your order. Please include the order number in the transfer reference. Due to interbank processing times, we will send you payment confirmation only after the funds have actually been credited to our account, which may take 2 to 3 business days. We then start processing your order immediately.
A convenient and fully secure transaction using debit or credit cards (Visa, Mastercard). If you are shopping on a smartphone, the system will automatically offer fast payment via Apple Pay or Google Pay, tailored to your device. Funds are credited immediately, allowing us to start processing your order right away.
Surcharge for the selected payment method: 3%
The most popular and fastest mobile payment method in Poland. To pay for your order, generate a 6-digit BLIK code in your bank's app, enter it on the payment screen and then confirm the transaction with your PIN or biometric authentication on your smartphone. The funds are credited immediately, allowing us to start processing your order right away.
Surcharge for the selected payment method: 3%
Fast online payments supporting most banks in Poland. You will be redirected to the provider's website, where the system automatically fills in all transfer details. Simply log in to your online banking and approve the transaction. The payment is credited immediately, and a confirmation is sent straight to your email – you will receive a message both from Przelewy24 and directly from us.
Surcharge for the selected payment method: 3%
A fast payment method for Revolut app users. After selecting it, simply approve the transaction with one tap in the app on your smartphone. The payment is credited immediately and confirmation is sent straight to your email – you will receive a message both from Revolut and directly from us.
Surcharge for the selected payment method: 3%
A convenient payment option that allows you to postpone payment, for example by 30 days, or split it into instalments. The process is fully automated and secure. As soon as you complete the transaction, two successful-payment notifications will appear in your inbox – one generated by our system and the other sent directly by Klarna.
Surcharge for the selected payment method: 5.5%
Secure payments using a global digital wallet. After being redirected to PayPal, simply log in to your account and approve the amount. The payment is processed in real time. Immediately after a successful transaction, we will send you our payment confirmation and, independently, you will also receive an official transaction receipt directly from PayPal.
Surcharge for the selected payment method: 5%
A convenient mobile payment system available to customers in Portugal. To complete the transaction, simply approve it directly in the MB Way app on your device. Payment is processed immediately. We will notify you by separate email once the funds have been credited successfully, and you will also receive an additional status notification directly from the MB Way operator.
Surcharge for the selected payment method: 3%
Belgium's leading and fully secure electronic payment standard. You can approve the transaction quickly and conveniently by logging in to your bank or using a mobile app to scan a QR code. Once the payment is processed immediately, two success notifications will appear in your inbox: one from us and one directly from Bancontact.
Surcharge for the selected payment method: 3%
A key standard for secure online payments in the Netherlands. By choosing this option, you will be redirected directly to your bank environment, where you can quickly and conveniently authorise the transfer. Funds are credited in real time. To give you full control over the process, immediately after a successful transaction you will receive two separate email confirmations – one from us and one generated by iDEAL.
Surcharge for the selected payment method: 3%
A secure direct bank payment system for customers in Austria. When you choose this method, you will be redirected to your online banking, where you can approve the prepared transfer with one click. The payment is processed immediately. As soon as the transaction is completed, two confirmations will appear in your inbox – one sent from our store and the other generated automatically by EPS.
Surcharge for the selected payment method: 3%
Click a question to expand the detailed instructions.
Yes. The security of your funds is our priority. Our store does not directly process or store your financial data, such as credit card numbers. We use only trusted global payment providers – Stripe and PayPal. These institutions meet the highest PCI-DSS security standards and encrypt all transactions, ensuring full protection of your money.
Production starts once your payment has been correctly credited in our system. With fast online payments, this happens almost immediately after authorisation.
Of course. After placing your order, we send a link to your individual payment page to your email address. You can click it and complete the transaction at any convenient time. Please remember, however, that delaying payment will also delay the start of production.
You do not need to place the order again. Simply open the order confirmation email, click the link to your individual payment page and try to pay again, or choose another method from the available list.
The availability of some payment methods, such as BLIK, iDEAL, Bancontact or MB Way, is closely related to the country you are ordering from and the settlement currency. The store system automatically analyses your location and shows only the methods that are available and suitable for it.
Paying for your order by traditional bank transfer is very simple. After completing your purchase in the cart, you will go to a summary page where you will find all the details needed to make the payment, including our account number and the exact amount.
ImportantPlease also remember that bank transfers need time to move between banks. We will send you a separate confirmation once the payment has been received, but this usually happens after 2–3 business days, when the funds have actually been credited to our account.
Interbank transfers usually take 2 to 3 business days to be credited. We will automatically send you confirmation of receipt only when the funds physically reach our account. If more than 3 business days have passed, contact us at contact@ultras1312.com. Sometimes, when the transfer reference or sender does not match the order, the payment cannot be linked to it.
Some providers charge a transaction handling fee calculated as a percentage of the order amount. However, there are no hidden costs – any surcharge calculated for your order is always clearly visible in the cart summary before you click the order button.
Unfortunately not. We can start production only after your payment has been credited.
Unlike instant payments, where the amount is taken automatically from your order details, with a bank transfer you must enter the correct amount yourself. Mistakes sometimes happen, but they are easy to resolve. If you overpaid, we will refund the excess within two business days. If your payment is too low, you can immediately send us an additional transfer. If you do not notice the error, we will contact you and ask for the missing amount.
Yes. When using Bank Transfer, you pay only the standard transfer fee charged by your bank according to its tariff.
Yes. For Bank Transfer, make separate transfers so that their total equals the order amount. For split payments through payment providers, you must first contact us at contact@ultras1312.com, so that we can split the amount.
Ultras1312 4,5 (59 votes)
BSHOP Michał Monika Frejno
Brukowa 14
91-341 Łódź
contact@ultras1312.com
mob.48508835407